Privacy Policy

Alpine Fleet Coatings LLC respects the privacy of customers, prospective customers, website visitors, business contacts, and subscribers. This Privacy Policy explains the information we collect, how we use it, when it may be shared, and the choices available to you.

This policy applies to information collected through alpinefleetcoatings.com, website forms, Alpine Field Notes subscriptions, quote and service communications, and related interactions with Alpine Fleet Coatings LLC.

What We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Name
• Organization or fleet name
• Fleet or organization type
• Email address
• Telephone number
• Preferred contact method
• Services of interest
• Messages, questions, and project details
• Newsletter subscription information
• Quote, purchase-order, billing, and service information
• Vehicle identification numbers, unit numbers, vehicle descriptions, and service history
• Photographs or videos submitted by you or created for condition documentation
• Product registration, warranty, or manufacturer-support information
• Any other information you choose to provide

You are responsible for ensuring that you have authority to provide information relating to an organization, vehicle, employee, driver, or other person.

Information Collected Automatically

Our website and service providers may automatically collect limited technical information, such as:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages visited
• Referring page or source
• Approximate date and time of a visit
• Website-performance and security logs
• Form-submission activity

The website may use cookies, local storage, or similar technologies that are reasonably necessary to operate forms, limit repeated submissions, maintain security, remember basic preferences, or support website functionality.

How We Use Information

We may use information to:

• Respond to requests and questions
• Evaluate service needs
• Prepare and deliver quotes
• Communicate about scheduling, access, and project requirements
• Perform and document authorized services
• Create work orders, invoices, and customer records
• Manage purchase orders and payment records
• Provide requested Alpine Field Notes and related communications
• Maintain service, warranty, and vehicle history
• Assist with eligible manufacturer registration or warranty administration
• Assist with eligible CARFAX documentation when applicable
• Improve website operation, customer service, and internal processes
• Detect spam, misuse, security issues, or unlawful activity
• Comply with legal, accounting, insurance, and recordkeeping obligations
• Establish, exercise, or defend legal claims

Text and Telephone Communications

If you select telephone or text as your preferred contact method, Alpine may contact you about your inquiry, quote, scheduling, service, invoice, or related business matter.

Selecting text as a preferred contact method does not automatically enroll you in recurring promotional text messages. Separate consent will be requested before any automated or recurring marketing-text program is introduced.

Alpine Field Notes

When you subscribe to Alpine Field Notes, we may use your email address to send occasional articles, publication notices, and related updates.

You may unsubscribe at any time by using the method provided in the message or by contacting Alpine at info@alpinefleetcoatings.com.

How Information May Be Shared

Alpine does not sell personal information for money.

We may share information when reasonably necessary with:

• Website-hosting, database, email-delivery, security, information-technology, and communication providers
• Employees and authorized personnel who need the information to perform their work
• Product manufacturers, distributors, warranty administrators, or registration providers when an eligible installation requires or permits registration
• CARFAX or another vehicle-history provider when an installation is eligible and registration is requested or authorized
• Accountants, attorneys, insurers, and professional advisers
• Governmental authorities, law enforcement, courts, or regulators when required by law
• A successor or purchaser in connection with a merger, sale, financing, reorganization, or transfer of Alpine's business or assets

Service providers may use information only as permitted by their agreements, applicable law, and the services they perform for Alpine.

Cookies and Similar Technologies

The website may use essential cookies, local storage, and similar technologies for website operation, security, form processing, spam prevention, and submission-rate limiting.

If Alpine later adds nonessential analytics, advertising, remarketing, heatmap, or session-recording technologies, this Privacy Policy and any required preference controls will be updated before those technologies are relied upon.

Data Retention

Alpine retains information for as long as reasonably necessary to:

• Respond to an inquiry
• Maintain customer and service records
• Complete quotes, work orders, and invoices
• Support warranty or manufacturer documentation
• Comply with accounting, tax, insurance, legal, and contractual obligations
• Resolve disputes
• Protect Alpine's legitimate business interests

Retention periods may vary depending on the type of record and the purpose for which it is maintained.

Data Security

Alpine uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information maintained.

No website, email system, database, or electronic transmission can be guaranteed completely secure. You should avoid sending unnecessary sensitive information through a general website form or ordinary email.

Your Choices

You may contact Alpine to:

• Update or correct contact information
• Ask a question about how information is used
• Request removal from Alpine Field Notes
• Request deletion of information that Alpine is not legally or operationally required to retain
• Withdraw a communication preference
• Raise a privacy concern

Alpine may need to verify your identity or authority before completing certain requests.

Some records may need to be retained for invoices, warranties, legal obligations, dispute resolution, vehicle history, fraud prevention, or other legitimate business purposes.

Children's Privacy

The website is intended for adults and organizations seeking information about Alpine's services. It is not directed to children under 13, and Alpine does not knowingly collect personal information directly from children under 13 through the website.

Third-Party Websites

The website may link to manufacturer, social-media, government, technical, or other third-party websites. Alpine does not control the privacy practices or content of those websites. Their own policies apply when you use them.

Changes to This Policy

Alpine may update this Privacy Policy as its website, services, technology, or legal obligations change.

The updated version will be posted on this page with a revised effective date. Material changes will apply prospectively unless applicable law requires otherwise.

Contact

Questions or requests concerning this Privacy Policy may be directed to:

Alpine Fleet Coatings LLC

Email: info@alpinefleetcoatings.com
Phone: 478-845-4040